Video Tutorial - Chevrolet Silverado & GMC Sierra 2019-2022

New Video Tutorial Available: Install Our Latest Head Unit Model for your Silverado!

We’re excited to introduce our latest head unit model for this year, and to help you get started, we’ve added a step-by-step video tutorial to the page.

In this video, you’ll learn how to easily remove your factory radio and install your new head unit. Whether you’re a seasoned installer or a first-timer, this guide is designed to make the process smooth and straightforward.

Check out the video now and get your new head unit up and running in no time!

Q1: What Should I Do If the Factory Radio Interface Doesn’t Display Correctly?

If the factory radio interface doesn’t appear in the correct scale on your new head unit, follow these steps to adjust the display:

Go to Settings: Access the settings menu on your head unit.
Navigate to System: Tap on ‘System’ to find the relevant options.
Select Setting Guide: Choose the ‘Setting Guide’ option from the system menu.
Enter Car Model: Locate the ‘Car Model’ setting.
Enter Passcode: When prompted, enter the passcode 666888 to unlock the car model settings.
Choose Your Car Model: Select the appropriate model for your car from the list provided.

Once these steps are completed, the display should fit your screen perfectly.

Q2: What Should I Do If I Lose My Factory Radio System or Touchscreen Functionality?

If you experience a loss of your factory radio system or touchscreen functionality, follow these steps to resolve the issue:

Download the Patch: Download the necessary patch file from this link: [Patch2407]
Connect via USB: Use a USB drive to transfer the patch file to your head unit. (Please save the file to the root directory, and do not change the file name.)
Go to Settings: Access the settings menu on your head unit.
Navigate to Upgrade: Select ‘Upgrade’ from the settings menu.
Choose Upgrade Type: Depending on your issue, select either ‘Simple Upgrade’ or ‘Protocol Upgrade.’
Install the Patch: The patch will begin installing. Once it’s completed, proceed to the next step.
Power Off Your Car: Turn off your car for 10 minutes.
Restart Your Car: After 10 minutes, restart your car. The head unit will reboot, and the problem should be resolved.

Q3: How to Connect to the Internet?

You can connect the head unit to internet either via Wi-Fi / Hotspot, or a Data-only SIM card.

Open System Settings:
- Option 1: Swipe down from the top to see menu pop up and change the internet options directly.
- Option 2: Go to Settings, then select the System tab, followed by Android System. You will find the internet settings there.
Choose Your Connection Method:
- Wi-Fi: Connect to a Wi-Fi network from the list of available networks.
- Hotspot: Connect to a mobile hotspot if you have one available.
- SIM Card: Insert your data-only SIM card into the SIM socket (a SIM socket harness is provided in the accessory bag).

Q4: Why Is There No Sound Playing From My Car After Installing the Unit?

Only after connect the unit with your car Bluetooth system, it will allow audio play from your car speaker. Please download the [SYSTEM SETUP GUIDE] to resolve the issue.